Privacy Policy

Samaksh Candles respects your privacy and is committed to handling your personal information responsibly.

Information We Collect

When you place an order, create an account, contact us, or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and information required to process your purchase.

How We Use Your Information

We use your information to process and fulfil orders, provide customer support, communicate order and delivery updates, respond to enquiries, improve our website and services, and help protect our store and customers from misuse or fraud.

Payments

Online payments are processed through the payment providers available at checkout. Samaksh Candles does not directly store your full card or banking credentials.

Service Providers

We may share information only as reasonably necessary with service providers involved in operating our store, processing payments, delivering orders, providing website services, or meeting legal obligations.

Cookies and Website Data

Our website and its service providers may use cookies or similar technologies for essential site functions, preferences, security, performance, and analytics.

Data Retention and Your Choices

We retain information for as long as reasonably necessary for order records, customer support, business operations, security, and applicable legal requirements. You may contact us regarding questions or requests concerning your personal information.